Terms & Conditions

In short: If in doubt, lets chat it out ;)

1. ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using the Evolve Digital Agency Services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at http://www.Evolve Digital Agency.com/terms-conditions/ on a regular basis to keep Yourself informed of any changes.

2. EARNINGS AND INCOME DISCLAIMER:

Evolve Business Group Pty Ltd (“Evolve Digital Agency”) can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 7-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

Hours of Operation

  • Evolve Digital Agency head office is open Monday – Friday 9a.m. -– 5p.m. AEST
  • We close for all government and general calendar observed holidays
  • This policies and procedures applies to all Evolve Digital Agency products and services sold on this site or any other site owned by Evolve Digital Agency that includes a link to this page.
  • Evolve Digital Agency (www.EvolveDigitalAgency.com)

Billing Address

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

3. Returns and Cancellations

3.1 Physical Returns & Shipping

Returns & Subscription Cancellations

  • 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
  • Customers must contact our support department for a RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
  • You have SIXTY (60) Days from the date of the original purchase to return the product to receive your refund. Any return received after the SIXTY (60) DAY time limit will not be processed.
  • Shipping of the product from Infomastery, LLC to your door will not be refunded. Shipping of the product to the Infomastery, LLC Refund Department will not be compensated.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

3.2 Subscriptions, Trials and Digital Products

Your Evolve Digital Agency membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Evolve Digital Agency service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method

Trial Subscriptions: Your Evolve Digital Agency membership may start with a trial. The trial period of your membership lasts for 30 days, or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. Trials are for new and certain former members only. Evolve Digital Agency reserves the right, in its absolute discretion, to determine your trial eligibility

Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Evolve Digital Agency monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed. Post this point we require THIRTY (30) Days notice of cancelation on any month to month subscriptions

Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Evolve Digital Agency yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, you’re prorated refund would be 50% of the purchase price.

  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via Courier. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

4. Terms of Subscription Renewal

Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at info@Evolve Digital Agency.com.

Monthly Evolve Digital Agency Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

Yearly Evolve Digital Agency Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.

5. Evolve Digital Agency Certifications and Online Courses

You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.

No refunds will be processed after the final exam has been started.

6. Live Events

The events, information, and speakers listed on our Sites are subject to change without notification.

You have THIRTY (30) Days prior to the event to request a full refund of your ticket price or seat deposit. Any request after the THIRTY (30) DAY time limit will not be processed. Any unused tickets will be forfeited and are not transferable to another event.

TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF EVOLVE DIGITAL AGENCY.

6.1 Ticket Transfers

Ticket transfers will not be processed THIRTY (30) Days prior to the event.

A $50 transfer fee will be applied to all ticket transfers.

6.2 Process for Guest Tickets Transfers

Once a Ticket purchase is confirmed, the Ticket Purchaser may only change the assignment of the Guests accompanying him a maximum of 2 times and using the Tickets that he purchased by:

Submitting a Guest Ticket Transfer Request: the Ticket Purchaser must submit a transfer request to support@Evolve Digital Agency.com.

6.3 Ticket Resales

If a Ticket Purchaser cannot use all of the Tickets that he has purchased, the Ticket Purchaser will have the opportunity to submit to EVOLVE DIGITAL AGENCY a formal request for the resale of the Tickets he no longer wants via the Evolve Digital Agency support team, so that the support team can try to resell the Tickets to another attendee. Unlike the Guest Transfer policy, the Ticket Purchaser will not have to provide a reason for the Ticket Resale request.

There is no guarantee that demand for Tickets will result in the Tickets being resold. If the Ticket Purchaser’s Tickets are not resold, no resale proceeds will be returned to the Ticket Purchaser.

7. Live Streams

LIMITATION ON LIABILITY.

THE EVOLVE DIGITAL AGENCY STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE EVOLVE DIGITAL AGENCY LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. EVOLVE DIGITAL AGENCY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE EVOLVE DIGITAL AGENCY LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.

Evolve Digital Agency is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Evolve Digital Agency on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Evolve Digital Agency owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Evolve Digital Agency which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Evolve Digital Agency, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, EVOLVE DIGITAL AGENCY WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

8. Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Evolve Digital Agency Services, and you agree to update your account information to keep it accurate and complete. You agree that Evolve Digital Agency may store and use the information you provide for use in maintaining and billing fees to your Account.

8.1 Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Evolve Digital Agency training, you may download previously acquired training (when available) onto any Associated Device. Some Evolve Digital Agency training or services that you previously acquired may not be available for subsequent download or access at any given time, and Evolve Digital Agency shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.

Evolve Digital Agency reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

9. INTELLECTUAL PROPERTY

You agree that the Evolve Digital Agency, including but not limited to Evolve Digital Agency Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Evolve Digital Agency Services, contains proprietary information and material that is owned by Evolve Digital Agency and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Evolve Digital Agency Services in compliance with this Agreement. No portion of the Evolve Digital Agency Services may be reproduced in any form or by any means, without expressed written permission from Evolve Digital Agency. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Evolve Digital Agency Services in any manner, and you shall not exploit the Evolve Digital Agency brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Evolve Digital Agency and its licensors reserve the right to change, suspend, remove, or disable access to any Evolve Digital Agency products, content, or other materials comprising a part of the Evolve Digital Agency brand at any time without notice. In no event will Evolve Digital Agency be liable for making these changes. Evolve Digital Agency may also impose limits on the use of or access to certain features or portions of Evolve Digital Agency services, in any case and without notice or liability.

All copyrights in and to Evolve Business Group Pty Ltd (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Evolve Digital Agency and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Evolve Business Group Pty Ltd, EXCEPT FOR USE OF Evolve Business Group Pty Ltd AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Evolve Digital Agency, the Evolve Digital Agency logo, other Evolve Digital Agency trademarks, service marks, graphics, and logos used in connection with Evolve Digital Agency are trademarks or registered trademarks of Evolve Business Group Pty Ltd. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Evolve Digital Agency Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.
  • All returned check will be charged a $25 AUD return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in AUD funds.

Customer Service:

If you have questions or comments regarding our products or services, please email us at info@evolvedigitalagency.com and we will respond within 2 business days.